<aside> This page describes the start a conversation feature, to make contact with organisations and specialists.

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Messaging with start a conversation

When viewing an organisation or any of their content, you are able to make contact. Clicking on Start a Conversation will bring up a messaging window, auto populated with your details, referencing the item (case study, service, opportunity, group) that it was raised against. You can also add an optional message.

Start a conversation.

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Once sent, this will route the message via email to the appropriate individual or team. Subsequent messaging is done off-platform.

Messaging window.

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Messaging a group

If you want to message a group, choose the menu on the group screen. The message will be forwarded to the designated group contacts. If none are entered, it will default to group administrators.

Setting up messaging contact details

Single or multiple forwarding addresses can be set up in:

This allows specific contacts to receive enquiries for particular profile items. If no details are entered, the default organisation contact details will be used.